Use case: Transition issue when work starts

We have all seen this from time to time, developers that eagerly start work on a new story but don’t update them to reflect this. Automatically transitioning issues linked to a build can make sure issues in Jira reflect the actual state, even when developers forget.

The Rule

After you installed the add-ons, you are ready to configure your Rule.

  • For a global rule:
    • From the top navigation in Jira, choose Gear Icon > System.
    • Choose Automation for Jira > Automation rules and click on Create Rule.
  • For a project rule:
    • Navigate to your project and choose Project Settings
    • Choose Automation and click on Create Rule.
  • Select Build Processed as the trigger that executes the rule.
  • Check Only execute the rule if the build has issue(s) linked. to limit the rule execute to builds that have an issue related and click on Save.
  • Select Transition Issue.
  • Configure how the action should transition the issue, by either configuring a target status, or what specific transition to use.
  • You should have a rule that looks similar to the one in screenshot below.
  • Specify a meaningful name, like Transition issue on build.
  • Click on Turn it on to store and activate the rule.
Use case: Transition issue when work starts

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